Your questions answered

These questions and answers are produced by Herefordshire Citizens Advice Bureaux and the Citizens Advice. They are intended only to give general guidance and information and should not be relied on as a full statement of law. The answers are according to the law in England and Wales unless otherwise stated.

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While on holiday in Europe I paid for a gift by credit card - how can they charge me more than the actual price?

The employment agency has told me that they will pay me extra for holiday pay as part of my daily rate. Can they do this?

I have been turned down for incapacity benefit - what can I do?

My ex-partner has changed the children's surnames without telling me. What should I do?

I am returning to the UK after working abroad and need to open a bank account ?

I have heard there are changes to pension rules coming in soon that may effect my retirement income?

I thought that bank holidays were additional to the four weeks entitlement. Am I right?

I bought a CD player in the sales and it's faulty. Can I ask for my money back?

I have been suffering nuisance from a pub near my home. What can I do about it?

When do I have to switch my TV over to digital?

What do I have to do to have my gay relationship legally recognised under the new law (Dec 05)?

I bought a digital camera in Spain a couple of weeks ago - it has stopped working what should I do?

How am I going to pay all my debts and ongoing bills with no income?

Can I agree to work for more than 48 hours per week?

Do I have to pay inheritance tax on my late father's house?

Last Updated: Tuesday, August 22, 2006