I bought a CD player in the sales and it's faulty. Can I ask for my money back?

You have just as much right to expect the item that you are buying to be good quality as if you had bought the item before the sale. The only difference with sale items is that they were clearly mark for example 'shop soiled' or 'scratched' you would not be able to ask for a refund because of this, as you would have been aware of the faults when you bought the item. If another fault appears, you may still be able to obtain a refund, a replacement or a repair.

All legal rights still apply to goods bought in a sale. They must be satisfactory quality; fit for the purpose you are buying them for and as described on packaging or labels. That means for example, that if a saucepan is described as non-stick, the egg you are frying should not stick to it, and the 100 per cent cotton blouse you should be exactly that.

For more information on consumer rights go to the 'Legal facts and information' section of this site.

For advice on consumer rights search the hereforadvice Directory.

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